Privacy Policy

Our Commitment to Your Privacy

At FGT Farmington Tree Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

We only collect information that helps us provide better tree care services to you. We never sell your information to third parties.

Information We Collect

When you contact us for tree services, we may collect the following information:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Details about the tree services you need
• Payment information for billing purposes
• Photos of your property or trees (with your permission)
• Communication history with our team

We only ask for information that's necessary to provide you with quality tree care services.

How We Use Your Information

We use the information we collect to:

• Schedule and perform tree services at your property
• Provide you with estimates and invoices
• Communicate with you about your service requests
• Send appointment reminders and follow-up messages
• Improve our services based on your feedback
• Comply with legal and regulatory requirements
• Process payments securely

We don't use your information for marketing purposes unless you've specifically opted in to receive updates from us.

Website and Online Forms

When you visit our website or fill out our contact forms, we may collect:

• Information you voluntarily provide through our quote request forms
• Basic usage data like your IP address, browser type, and pages visited
• Cookies that help our website function properly

Our website forms are provided through Tally, a secure third-party service. When you submit a form, Tally's privacy policy also applies to how they handle your information before passing it to us.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Storing customer information securely
• Limiting employee access to customer data
• Using secure payment processing systems
• Training our staff on privacy practices

While we work hard to protect your information, no method of transmission over the internet is completely secure. We can't guarantee absolute security, but we do our best.

Sharing Your Information

We don't sell, rent, or trade your personal information. We may share your information only in these situations:

• With service providers who help us run our business (like payment processors)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• With your explicit consent

Any third parties we work with are required to protect your information and use it only for the specific purposes we've authorized.

Your Rights and Choices

You have the right to:

• Request to see what information we have about you
• Ask us to update or correct your information
• Request that we delete your information (subject to legal requirements)
• Opt out of any marketing communications
• Choose not to provide certain information (though this may limit our ability to serve you)

To exercise any of these rights, just contact us using the information provided at the end of this policy.

How Long We Keep Your Information

We keep your information for as long as necessary to provide you services and comply with our legal obligations. This typically means we'll retain your information for several years after our last interaction with you, primarily for warranty purposes, tax records, and business continuity.

Children's Privacy

Our services are not directed to children under 18, and we don't knowingly collect information from children. If you're under 18, please have a parent or guardian contact us on your behalf.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: